Permanently installed Radianz® Quartz Surface slabs (the “Product”) are warranted by LOTTE ADVANCED MATERIALS in the United States and Canada to the original owner. The Product must be fabricated and installed by an authorized Radianz® Fabricator/Installer, and used and maintained in accordance with instructions provided by LOTTE ADVANCED MATERIALS . During the first fifteen (15) years after the date of initial installation, LOTTE ADVANCED MATERIALS , at its option, will repair or replace without charge if the Product fails due to a manufacturing defect. Although LOTTE ADVANCED MATERIALS shall make its best effort to repair or replace with the best possible color match to the original as possible, LOTTE ADVANCED MATERIALS cannot guarantee that the repair or replacement will be an exact color match to the original. To obtain service under this limited warranty, you must reasonably cooperate with LOTTE ADVANCED MATERIALS authorized service agents and provide access to the installation site. This warranty is applicable only to the original purchaser and only when the Product has been paid in full. This warranty is nontransferable and non-assignable. Any associated repair or replacement cost other than the Product will be the original purchaser’s responsibility.
Radianz® Quartz Surface slabs (the “Product”) that has been permanently installed in an approved indoor commercial application and is in its originally installed location is warranted by LOTTE ADVANCED MATERIALS for a period of ten (10) years from date of initial installation under normal use. This limited warranty is not transferable or assignable and only applies to the original owner of the project in the United States and Canada.
LOTTE ADVANCED MATERIALS, at its sole discretion, will either provide replacement product or repair defective products during the warranty period. LOTTE ADVANCED MATERIALS shall have no liability for any expense, damage, or other losses, in connection with the installation of the Product.
To qualify for service under this warranty, the original owner must provide immediate notice to LOTTE ADVANCED MATERIALS , no later than ten (10) days after discovery of any alleged manufacturing defect. LOTTE ADVANCED MATERIALS or its service agent must be permitted to properly inspect the Product and to follow proper warranty procedures. All decisions made by LOTTE ADVANCED MATERIALS in respect to the presence of manufacturing defects affecting this warranty shall be final. The fabricator/installer is obligated to inspect the Product prior to fabrication and installation to ensure its suitability for the project.